[Explanation of our policy:
The reason for our "Proofing and Changes Policy" is to keep costs down for our clients and to keep each project streamlined and on time! There are no "little changes" in the realm of nonlinear editing/video products. Each change requires an editor to go back to the root of the video and make the change...then re-render the file which ties up a computer for at least 15 minutes...then re-upload to YouTube (up to 30 minutes or longer)...then re-optimize the video on YouTube...then change the video on the portal page...and then resend the links...totaling well over an hour of extra work.]
The reason for our "Proofing and Changes Policy" is to keep costs down for our clients and to keep each project streamlined and on time! There are no "little changes" in the realm of nonlinear editing/video products. Each change requires an editor to go back to the root of the video and make the change...then re-render the file which ties up a computer for at least 15 minutes...then re-upload to YouTube (up to 30 minutes or longer)...then re-optimize the video on YouTube...then change the video on the portal page...and then resend the links...totaling well over an hour of extra work.]
Our Proofing and Changes Policy...Terms and conditions are as follows:
Home Story Films strives to create cinematic videos for the real estate agent/client. As such there are subjective elements as to style and substance involved in the creative process. Also consideration is made in our pricing structure to keep costs as low as possible by eliminating a formal “proofing process”. Instead, we post numerous examples on line with a description of our services. The agent/client is required to view these examples to become familiar with the style and substance parameters of the Home Story Films cinematic video product. In hiring Home Story Films the agent/client agrees to the general style and substance parameters given by example on the Home Story Films website. All special agent/client requests above and beyond these parameters and/or preferences regarding the video must be discussed before or during the filming process. Once the edit of the video is complete it is considered in compliance with the general parameters and thus billed at the original price. If there are any Home Story Films errors in the video (spelling mistakes, mislabeling of spaces, wrong address…etc.) Home Story Films will gladly correct those mistakes free of charge and re-upload the video and send the new link to the agent/client. If there are any agent/client errors or special requests of additions, deletions or re-edits of any kind in regard to the finished original edit Home Story Films will gladly make those changes for a charge of $50 per each re-edit billed to the agent/client before the final release of the video is made.
Home Story Films strives to create cinematic videos for the real estate agent/client. As such there are subjective elements as to style and substance involved in the creative process. Also consideration is made in our pricing structure to keep costs as low as possible by eliminating a formal “proofing process”. Instead, we post numerous examples on line with a description of our services. The agent/client is required to view these examples to become familiar with the style and substance parameters of the Home Story Films cinematic video product. In hiring Home Story Films the agent/client agrees to the general style and substance parameters given by example on the Home Story Films website. All special agent/client requests above and beyond these parameters and/or preferences regarding the video must be discussed before or during the filming process. Once the edit of the video is complete it is considered in compliance with the general parameters and thus billed at the original price. If there are any Home Story Films errors in the video (spelling mistakes, mislabeling of spaces, wrong address…etc.) Home Story Films will gladly correct those mistakes free of charge and re-upload the video and send the new link to the agent/client. If there are any agent/client errors or special requests of additions, deletions or re-edits of any kind in regard to the finished original edit Home Story Films will gladly make those changes for a charge of $50 per each re-edit billed to the agent/client before the final release of the video is made.